At Miijo we pride ourselves on high quality, durable products that are packaged with care. If you received a product from Miijo that is damaged or incorrect be sure to contact us within the first 3 days of receiving to request an exchange or refund. The customer is responsible for the cost of reshipping the product unless the reason for return is the fault of Miijo. Please note we do not offer refunds for change of mind. We do not offer returns or refunds on open products due to Australian hygiene & safety standards.
Need to return an item or ask a question contact us, we would love the opportunity to work to a resolution.